Wednesday, July 29, 2020
Volunteering At BreyerFest
Sunday, July 26, 2020
Road To BreyerFest: Better Than Ever
Monday, July 13, 2020
BreyerFest 2020 Wrap Up
BreyerFest 2020: The Year of the Glitch
BreyerFest ended rather suddenly on Sunday July 12th with a lovely last Live video. The selling ended at 4 PM EDT being the last technical time that the store restocked one last time. Auction models were sold, raffle winners posted with the exception of the Glossy Ballynoe Castle RM raffle. But this BreyerFest has had it’s ups and downs!
Friday morning was off to a late start due to a huge unexpected glitch, nothing loaded! It was worked out quickly, but models sold out faster than ever before. When everything was fully back online, it became a race to see who had the fastest computer, the fastest internet, and the fastest refresh finger. People quickly used their Store Trips because they were only able to purchase one item at a time, although there was one and only one time that I was able to grab two at one time and I have no idea how since I was using my phone and my internet had cut out. But tempers were high because beside the Limited Edition problems, the Special Runs had issues as well. The Special Run went from 30 minutes behind to over 2 hours behind. Even I had this glitch on my account. However, after 2 hours, I was rewarded for my patience on this glitch as I must have been near the front of the line and was able to get what I had listed. Complaints flew into the group faster than I could handle them, but for some of the complaints, there was just no answer other than to try Customer Service. I have said it more times this weekend than ever before, I just do not work for Breyer. I run this page, group, and all of the Road To BreyerFest social media as a fan. So on Friday night, I created the Complaint Department Thread and it did see a lot of action over the course of the weekend. Friday night ended with no ideas of when the next restock would be, the Special Runs being placed on hold, but the new Celebration of Horses Evening Performance being streamed at 8 PM EDT and was an absolute delight to watch.
Saturday came early for Road To BreyerFest as I got up early and did a Morning Live. During the Morning Live, it was noticed that Breyer was having another huge glitch. So I messaged Breyer Customer Service and was told to log out and log in again. I think that became a mantra over the next few hours and the next few days. After a rocky start, BreyerFest Limited Editions were restocked and selling extremely fast. Once again, it came down to connection speed, computer speed, and your finger speed. I know that I was unable to get a Grab Bag at all. The Special Run line never fully opened up and what did open up was quickly shut down again. The Special Run line was noticed to be giving multiple choices rather than just the ones that were selected for you and for some reason, it seemed to center on the Slainte Surprise. As I went through the Complaint Department, because trust me they were flying fast once again, I came to the conclusion that the Master List was causing some problems as it was those that had the individual tickets that were not seeing these large glitches. It was also on Saturday morning that the Store Trip restriction was removed. So many people complained that this was causing them to not be able to purchase the models that they were trying to buy. However, soon after that, the complaints came again that this was NOT what they wanted and now the models were being sold too fast and being flipped over on auction websites. Breyer took note and started to crack down on those accounts. The raffle winners were announced over a very buggy Live Feed that ended up being on Friday’s page for the Single Day Ticket page. Then sales stopped at 8 PM EDT.
BreyerFest opened on Sunday morning with only one glitch, but this glitch was another doozy. If you went to purchase something, you were told that you needed to have a valid Special Run ticket. The same advice was given when asked, log out and log back in. That did the trick and many things were back online. The first few Special Run lines went without a hitch, my time included. But I got exactly what I had received on Friday. While I am nowhere near upset over this because who doesn’t want two Oaks and two of the Mares and Foals, many people complained that they were not getting what they had requested. The Preference List had been just that, your Preference, though. Those options were NOT guaranteed and Breyer did state that many, many times. Limited Edition sales were still fast and furious with many complaining that they were not being able to purchase models or that models were being swiped from their cart. Sadly, that does happen with internet sales and there were suggestions to add a timer to the cart. I am certain that Breyer took this into consideration for future events, but once things are going strong, they would have been unable to shut down the site once more to rewrite the code to put this into place. In just one day, Breyer Model Horses received 1.3 MILLION hits on their website! That was absolutely incredible. The Auctions were likely the highlight of the weekend with Auction John. He added some humor and a sense of wonder to this event that I do not know what else could have done. Perhaps we made a new collector? Plus, I want to know exactly what was in that cup of his! His descriptions of the models were filled with wonder and he truly seemed to be enjoying himself. The raffles were next and while they had a glitch, the Sunday Raffle was posted with no issues. However, the Glossy Ballynoe Castle RM was not a part of this and when questioned, Breyer did state that they would email or call the winners and it was not promised that they would be released on the site. Road To BreyerFest received major kudos on the Live Feed with a shout out from Kimber Goodwin and Jaime, expressing their thanks to this group and page. I believe that I screamed and cried at the same time while getting glares from my husband and my tiny human screaming to know what was wrong. The sales ended quickly with one last refresh at 4 PM EDT.
However, after the wrap up, the rumor mills started operating once more. Refunds were being discovered as Breyer started auditing accounts during the Saturday Special Run Glitch. This glitch caused MANY people to be able to purchase more than their allotted amount of Special Runs at one time and people were boasting online that they were able to do this. Repercussions were bound to happen in that case. I am reminded of the 2019 BreyerFest Special Run Line when people were upset that there was only Pepper and one other left and they were leaving the line without a purchase. I want to say that on your tickets, it does state that you are entitled to purchase UP TO TWO Special Run models, but you are NOT guaranteed any models in reality. Breyer has stated this numerous times and in our files, we have this exact statement shared as well. There were other rumors that purchases were disappearing, but a quick search of mine showed that if you tried to check the pages of what you purchased, it would tell you Page Not Found as they were simply not there anymore. The best thing to do in both of these cases is to absolutely check your Account Details page, inspect each purchase, and go from there. Before calling or emailing Breyer, I recommend doing this. As for the Special Run Refunds that are being issued, first check your accounts as this seems to be specific to Saturday and the Slainte Surprise only, but I could always be wrong as I do not work for Breyer at all and am only stating what I have been seeing online.
So, to me, BreyerFest was a crazy weekend. I was not able to see the event other than purchasing models because I was answering questions and doing damage control with the complaints. I am happy that it was virtual as I was able to spend the time at home and in a cool house, however I am just as tired as if I was truly there since I had to literally be available for all time zones. I messaged so many people, received so many messages, approved and answered more questions that I could imagine, and even tested a new feature for Facebook all on the same weekend. BreyerFest will always be a weekend of adventure and new things to explore for me, but what I missed this year was meeting my friends. As someone who has anxiety and does not leave the house often, BreyerFest is my one time a year that I can finally be with “my people” and my friends know that I am always there with a smile and ready make someone else have a great day and I always have the information available. I hope that this weekend, I provided you all with the information that you needed and that you had a great event. Road To BreyerFest is a year round group as we are also a very positive model horse community that loves sharing your experiences, your real horse adventures, and the model horse hobby. There are also some contests and shows that need judged, but they are coming soon as we all recover from this event! The Live Feeds will continue when I am able to now that I have an awesome set up thanks to my husband and we will also be working on getting Zoom meetings and that together soon to have small parties and such. There is much still in the works for this group and I hope that everyone will share it with me! I run this group with the help of two other amazing Admins and one Moderator, but to be fair, these ideas and the whole idea of Road To BreyerFest are my babies. There are no funds earned from this, no income at all, and there is certainly no advertising other than word of mouth so I hope that you will tell your friends about this crazy group that answered questions for you during BreyerFest.
And with that last sentence, this has been my BreyerFest 2020 A Celtic Fling wrap up. It was actually on time this year and not almost a month later. Thank you everyone for being a Roadie and I have that you all have had at least one memory from this year’s BreyerFest that you can smile about!
With all my Love, the Number One Roadie, Rachel Alford.
Wednesday, July 8, 2020
BreyerFest 2020 Pricing
BreyerFest Schedule 2020
BreyerFest Schedule For 2020
Friday:
*BreyerFest opens at 9 AM EDT
*Virtual Message from Breyer Headquarters from 9 AM EDT to 11 AM EDT- This will also be an explanation of how to navigate the BreyerFest pages on their website.
*2 PM EDT to 4 PM EDT- Check out the Virtual Artisan’s Gallery
*6PM EDT to 8 PM EDT- The Celebration Of Horses Evening Performance. Available to all Three Day Ticket Holders, show starting at 7 PM EDT.
*Friday will feature The Celebration Horse, Ballynoe Castle RM with his rider/trainer Buck Davidson, the Gypsy Vanner Stallion, Faugh-A-Bellagh (Cheesecake), and racing legend, Winx!
Saturday:
*Welcome Back at 10 AM EDT to 12 PM EDT
*2PM EDT to 4PM EDT Diorama Winners will be announced at 3:30 PM EDT
*6PM EDT to 8 PM EDT Saturday Raffle Winners will be announced as well as the winning bids on the Test Runs
*Saturday Interviews include: Peptoboonsmal, Benelli, the Tempel Lippizans, and Mountain Trailwork by Checkers, the Quarter Horse.
Sunday:
*Welcome Back at 10 AM EDT to 12 PM EDT Remaining Auction Lots will end at 12 PM EDT
*2PM EDT to 4 PM EDT Sunday Raffle Winners will be announced at 3:30 PM EDT
*Sunday will feature Adiah HP, Avatar’s Jazzman, W.H.Top Gun, The Gangster Ponies, and Stingray.
If you miss the Live Segments on each day, there will be on demand viewings of the previous day’s performances the next day.
Entertainer List:
Sylvia Zerbini
Knights of Valor
Bluegrass Ceili Academy Dancers
Freestylers of Piping
Highland Games Athletes
BreyerFest 2020 Recap #17 Program Link Inside
BreyerFest 2020 Recap #17: Yet more recaps for today! This will be likely the last recap before BreyerFest as I do have an errand to run on Thursday. Please, please make sure that you are reading the recaps!
*There will be ABSOLUTELY NO returns for BreyerFest this year. Refunds are the only thing that will be offered this year.
*BreyerFest starts at 9 AM EDT on Friday morning and ends on Sunday at 4 PM EDT
*All times are EDT. Everything will be listed in Eastern Daylight Time.
*BreyerFest technically does not close at night. The likely roll over time is Midnight, but it will be definitely announced when it is released. For now, I will tell you to purchase the models as soon as you can.
*All models need to be purchased before 8 PM EDT on Sunday. I would say to even have your Special Runs purchased by then so that they are shipped out within the week.
*The trips through the store depend on how many tickets that you have. The maximum amount of models that you can purchase in one trip is 8, this is all of the Store Specials and the Fling! Pop Up Shop Models. You might not get all 8 per trip through the store. Browsing, not buying, does not count towards the trip.
*Special Run Models are only available for Adult and Child Three Day Ticket Holders
*Store Specials and Fling! Pop Up Shop Models are available to ALL TICKET HOLDERS
*Raffles are open to ALL TICKET HOLDERS
*Auctions are open to the general public through eBay. The link will be shared when available
*There are absolutely no events that will be taking place in Lexington, Ky
*Curated Grab Bags (NPOD Grab Bags) will be available in the Breyer Store
*The Breyer Store will contain all of the Exclusive Models, except the Special Runs
*Adult Three Day Ticket Holders are the only ones allowed to enter the raffle for the Glossy Ballynoe Castle RM. There will be a place to enter, along with the other raffle models. It ends on Sunday at 1 PM EDT. You can only enter once per ACCOUNT.
*You will receive an Email to notify you, if you won a Raffle
* Guests will NOT be getting an email to notify them their special runs are available. They simply just need to log into their account at the SR time and check their time slot on the web. They will get to see what’s available to them on the web only and if they opt to buy, can move the models to their cart, where they will be held for up to 24 hours. No one is obligated to buy if they don’t like what they are being offered in that particular time slot.
*Content will be available all day and all night long. It is a mix of Pre-recorded and Live content.
*Make sure that you read the other recaps!
*Information will be shared as it is released
*I will be available all weekend long to help out as much as I can.
*Content will be released on several platforms, but each link will be shared here as it becomes available.
*There will be a virtual Vendor Marketplace.
*The Breyer Store will contain all of the Exclusive Releases, the Curated Grab Bag, Spring Releases, Regular Run Items, and more.
*The Celebration Of Horses Evening Performance is for Three Day Ticket Holders ONLY
*The Virtual Workshops are available to all three day ticket holders and will be available to do on your own time.
*Virtual Seminars and Films are available to all ticket holders and are free
*The complete Program is located here: https://www.breyerhorses.com/pages/celtic-fling-breyerfest-2020
Tuesday, July 7, 2020
BreyerFest Recap #16
Welcome to BreyerFest Week! Ah! I am so excited and I hope that you are as well!
*Today is the ABSOLUTE LAST DAY that you can create a Breyer Website Account and have your tickets placed there, if you bought them as a guest. You need to call Breyer Custoner Service to do this.
* The PROGRAM and the PRICES will be released this week! As soon as they are released, they will be shared here.
*Remember to read the recaps and the files! They explain everything from how the shopping lines will work to how the Special Run Line will work and even what else BreyerFest has to offer.
*The Road To BreyerFest Meet and Greet is virtual and on Thursday July 9th at 5PM EDT to 9PM EDT and is an event here on FB as well as on our Discord Server.
*Remember that there are ABSOLUTELY NO sales or trades here in this group. If you missed buying a ticket and want the models, you will need to purchase them second hand. Road To Breyerfest Sales And Trades is a wonderful place to start.
*Remember to breathe and try to stop overthinking!
*Let's have some fun!
BreyerFest 2020 Recap #16: There are always more odds and ends to go over for this new and wonderful BreyerFest!
*We are all newbies so remember that everyone is nervous and tense. Just remember to breathe and hang in there!
*The Breyer Store is where all of the Exclusive Models will be located. This means that the Store Specials and the Fling! Pop Up Shop models will all be in the same place. This is also the very likely place where the Curated Grab Bags will be located.
*Links and ScreenShots will be shared as soon as things are released!
*I will be going Live on Saturday and Sunday. They might not be long lives, but this will be a great time to see where things are located, if you were not online of Friday.
*You will get models. They might not be the exact models that you wanted, especially the Special Runs, but rest assured that you will absolutely get models.
*Store Specials and Fling! Pop Up Shop models can and do sell out, so make sure to check back. The exact time releases will NOT be released since they will be released to accommodate all time zones.
*The ONLY exact times that we have with the whole event is when it starts, when the raffles end, and when the Special Run Time Slots will be. This is close to what goes on at the real event
*The “lines” work just like they work at the real event. With the Store Specials and the Fling! Pop Up Shop Models, there are 8 of them total to purchase. With EACH ticket, you can purchase up to all 8 of them. If you have one three day ticket, then you can purchase all 8 of the Exclusive Models once on Friday, Saturday, and Sunday. If you have one Single Day Ticket, then you can purchase up to all 8 of the Exclusive Models once on the day of your ticket. If you have the 4 pack of the Single Day Tickets, then you are allowed to purchase up to all 8 of the Exclusive Models once per day for all three days of the event. Each time that you check out of the Breyer Store, meaning that you actually purchase the models, is considered one trip through the store. More tickets equal more times through the store.
*You absolutely do not have to purchase any of the Special Run models that were selected for you. However, over in our sale and trade group, there will be a thread set aside for just trading Special Run Models after they are all received by their respective owners.
*Shipping begins on July 13th with the Exclusive Models. This means that the Special Run Models, the Store Specials, the Fling! Pop Up Tent Models, The Celebration Models, and the Single Day Stablemates are all shipped out first. When they are shipped, then the BreyerFest Swag and the Regular Run Items from their website will begin to ship, this includes the Pre-Sale Swag that had issues before.
*You could receive many boxes once things are shipped. They will be boxed and shipped according to whatever works best for them.
*You will only be charged a ONE TIME shipping fee for all weekend. Continental US, this is free all weekend long. For Alaska, Hawaii, and Canada, this means that you pay $10 for shipping for EVERYTHING that you order all weekend long, including Regular Run Items from their website. For Other International, this means that you pay $25 for shipping for EVERYTHING that you order all weekend long, including Regular Run Items from their website.
*BreyerFest technically does not close on Friday and Saturday Nights. To include all time zones, there will be content available all day and all night long.
*Workshops will be available all weekend long.
*Seminars will be available all weekend long
*Everything will have a spot on the Breyer Website. I will share links and screenshots of where things are located throughout the weekend, so rest assured that you will know where everything is located within the first few hours of things being released.
*The Celebration Models and the Single Day Stablemates are technically already in your carts. These will be shipped AUTOMATICALLY to the address on file.
*Help will be available all weekend long. If I do not know the answer, I have sources where I can get the information from Breyer so the answers will still come straight from the source.
*I will be going LIVE on early Saturday morning to explain the processes from Friday.
BreyerFest Recap #15
Roadies, now is the absolute LAST MINUTE to check your tickets, if you are UNSURE of what you purchased. Tickets are LINKED TO THE ACCCOUNT THAT PURCHASED THEM. If you do NOT have a Breyer Account (which is free) and purchased your tickets as a guest, you will ABSOLUTELY NEED to call Breyer's Customer Service as this is NOT something that we can help you with. If someone purchased tickets for you, you will need to either have access to that account or they will need to purchase the models for you. Adult and Child Three Day Tickets ended in MAY so those were not for sale in June and tickets purchased after that did NOT come with a Special Run Ticket. Single Day Tickets do NOT have access to the Special Run Models and neither does the Celebration Ticket.
Times for the Special Run Slots can be found by logging into your account, going to Account Details, and scrolling down to where your purchased the tickets. I find it helpful to go by cost spent. Click on the Order Number and there you will see either a Fri, Sat, or Sun with a time next to it. That is your Special Run Time Slot. Special Runs can ONLY be purchased by Adult and Child Three Day Ticket Holders.
WAREHOUSE GRAB BAGS are for ADULT Three Day Ticket Holders Only and do NOT have a set time for release. Other than they will be available, will have several price points, and will be likely located in the Breyer Store, we do NOT know anything else about them. You will likely be able to purchase other things at the same time, but we do NOT know exact information and will not before July 10th when they are released.
Store Specials (the Portrait Models) and The Fling! Pop Up Shop Models are available to purchase by ALL Ticket holders.
The PRICES will be in the Program and that will be released NEXT WEEK. It will NOT be printed, but will be available as a PDF for you to print off.
Raffles are FREE and limited to one entry per account for each day. They are available to US Residents and Canada (except Quebec) only. You will need to log into your Breyer Account during BREYERFEST and click on the button that will say Raffles. Entries start being taken on Friday July 10th at 9:30 AM EDT and the Saturday Raffle ends on Saturday at 4PM EDT and the Sunday Raffle ends on Sunday at 1 PM EDT. The Glossy Ballynoe Castle RM raffle is available for Adult Three Day Ticket Holders Only.
The Auctions will be on eBay this year so that all participants can have a chance to do so. The link will be provided on THURSDAY July 9th at 5 PM EDT.
Everything will be on the page when you LOG into your Breyer Account with buttons to push. RTB will share the exact links and screenshots of what the page will look like.
Hang in there! Take a deep breath! And make sure to check your accounts, if you are still unsure of your tickets.
BreyerFest 2020 Recap #15: Welcome to BreyerFest Week! You can commence with screaming and jumping around now, but remember to breathe still and don't overthink too much! Today, we will be going over random tidbits about the event.
*BreyerFest starts on Friday, July 10th at 9 AM EDT.
*The Artisan's Gallery opens on Thursdsy July 9th at 5 PM EDT
*Auctions will be released on Thursday July 9th during the Artisan's Gallery
*The Artisan's Gallery is virtual and will have links on the Breyer website so that you can visit the artist's websites or sales pages.
*BreyerFest ends on Sunday July 12th at 4 PM EDT
*Orders placed during BreyerFest will start shipping on July 13th and will end on July 25th. BreyerFest Exclusive models will ship first, followed by the Swag and the other models purchased during the event.
*There is a one time shipping fee for all purchases for those outside of the US. This applies to the regular run items as well.
*The Breyer Store and the Fling! Pop Up Shop are combined.
*You are allowed to purchase one of EACH Store Special and Fling! Pop Up Shop models per tim through the store. There is a total of 8 models that you can purchase during one trip.
*If you have more than one ticket, then you can have more than one trip through the store.
*If you have a Single Day Ticket, you will need to check which day it is for, unless you purchased a 4 pack. This is the only time that you can purchase the Exclusive models.
*The 4 Pack of the Single Day Tickets act just like 3 Single Day Tickets, the fourth is just the model with no benefits.
*Special Run Preference List was sent out June 1st and needed to be returned on June 15th. IF YOU MISSED THIS WINDOW, YOU WILL STILL HAVE THE OPPORTUNITY TO PURCHASE RANDOMLY SELECTED MODELS. You do not need to purchase the models that were chosen for you, but you cannot change them.
*The Store Specials are Benelli, Cheesecake, and WH Top Gun
*The Fling! Pop Up Shop models are Greenman, Kelpie, Eire, Mackenzie, and the Best of BreyerFest Stablemate Set.
*All Regular Run Items on the Breyer Website can be purchased during BreyerFest and will get the special shipping fees (or no shipping fees if in the Continental US).
*BreyerFest is a mix of Live and Prerecorded videos and it will continue all night long to accommodate all time zones.
Thursday, July 2, 2020
BreyerFest 2020 Recap #whatever
BreyerFest 2020 Recap #14
The RAFFLES!
This information has been long awaited since BreyerFest was announced that it was going virtual. It was finally announced and here we will break it down completely for you!
*The Raffles are open to EVERYONE that has a ticket for Saturday and Sunday
*It is FREE to enter
*It is limited to ONE ENTRY PER ACCOUNT
*For Saturday, you MUST enter before Saturday 4PM EDT
*For Sunday, you MUST enter before Sunday 1PM EDT
*Limited to US Residents and Canadian Residents (Except Quebec) only. This had been discussed previously.
*The previously mentioned $20 in free raffle tickets is NOT LONGER AN OPTION! Instead, ALL THREE DAY ADULT TICKETS will be entered into a raffle for up to 10 Glossy Ballynoe Castle RM models.
*Entry period begins on FRIDAY at 9:30 AM EDT for both models, but the Saturday model ends on Saturday at 4PM EDT and the Sunday Model ends on Sunday at 1PM EDT
*Winners will be posted LIVE on each respective day and will be shared on the group.
*Winners will also be notified by email
I hope that this helps everyone to understand the Raffles a bit more and this information will be added to the FAQs as well. I am asking that you do NOT discuss International and why they are not allowed to participate. We know that this is not ideal and it was discussed much earlier in the time frame that BreyerFest went virtual, but the reasons were discussed in depth and sadly, there is again, absolutely nothing that we can do about it. The way that Breyer presented the raffles is incredibly fair.